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Cookie Policy

Our Cookies Policy provides you with information on what cookies may be set when you visit our website.

What are Cookies

Cookies are small data files which often include a unique identifier that are sent to and stored on your device when you visit certain web pages. They are created by your browser at our request and stored in an approved place on your device. Cookies are useful because they allow a website to recognise a user's device.

Most websites use cookies. To order products on our website, you need to have cookies enabled note that if you disable cookies our website will not work.

Privacy Policy

We recognise the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. 

This Privacy Policy applies to current and former visitors to our website and to our online customers.

By visiting and/or using our website, you agree to this Privacy Policy.  Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Privacy Policy and will not be shared except in accordance with this Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from our website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Information We Collect

Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website.

Information You Send To Us If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. Information about Your Transactions with Us: In addition, we collect your order information and purchase and payment history.

Measuring Elastics

We really value feedback to improve our service delivery to our Customers.

Every ankle is different and as such we are now encouraging our Customers to take measurements of ankles and advise us of what their measurements are as part of special instructions when placing orders.


1- First of all, go on Pointe.. "you do not dance on flats"

2- Whilst on Pointe measure the circumference of the ankle

3-Mark your preferred position of elastics with a very faint pencil dot on the inside of your Pointe shoes

4- Note the measurement of the elastic when placing your order

If you have any queries you can call us using our Freephone number

+44(0)808 1556358.